• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » DEI key to tackling workplace challenges, says CEO

DEI key to tackling workplace challenges, says CEO

DEI key to tackling workplace challenges
Photo from A Better Chance

NEW YORK, UNITED STATES — Francisco Tezén, CEO of the educational nonprofit A Better Chance, asserts that addressing modern workplace issues—like employee attrition and work-life balance—requires a strong focus on diversity, equity, and inclusion (DEI). 

Tezén’s organization, which works to diversify elite schools, finds common ground with corporate America’s challenges.

“Our greatest asset is our people,” Tezén said. “So I think it’s vitally important that we are responsive…”

Critical to his outlook is the weaving of DEI principles into the very fabric of business operations. 

“Our DEI and justice and belonging strategy is really integral to who we are and the work that we do,” he said. “The lack of an integrated approach means that it can be something that is isolated, that is easy to go away, that has no heft behind it.”

He envisions DEI as a vital business investment with success metrics to ensure transparency and accountability.

“It’s about fundamentally who you are, what you do, and what you value, and then to what extent are you willing to marshal and make investments that are long-standing in the same ways that if you’re launching products or you’re launching services there are startup costs that you’re not expecting to recoup immediately,” he added.

Skip-level meetings—sessions where senior leaders meet directly with non-managerial staff—allow Tezén and his team to understand staff needs better.

On the role of the physical office, Tezén calls for a flexible approach. He dismisses rigid work-life dichotomies and notes that the pandemic has spurred important conversations around mental health and work-life integration.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image